When a client forgets to cancel or reschedule his or her appointment without giving us appropriate notice, we are unable to replace that appointment with another client, and clients on our waiting list miss the opportunity to be served. Therefore, we require a minimum deposit of $20 for each appointment to reserve the time slot and serve our clients best. The deposit will go towards your total amount, but if you do not show up for your appointment, your deposit will not be refunded. However, if you reschedule your appointment 24 hours ahead of your current appointment, the deposit will be carried over to your latest appointment. We appreciate your business and kindly request that you deposit the amount to the following accounts:
Zelle: 916-582-8205
Venmo: @ANH-DIEP-0
NO SHOW/CANCELLATION/RESCHEDULING
Your appointment is reserved especially for you.
• To book an appointment at VIPink Lash Lounge, a deposit is required.
• If you need to cancel or reschedule your appointment, please notify us at least 24 hours before your scheduled appointment time by contacting us via email, text, or voicemail.
• If you cancel your appointment with less than 24 hours notice, VIPink Lash Lounge will not apply the appointment deposit to future appointments.
REFUND
• Eyelash extensions are an investment of time, money, and care for both our clients and staff. VIPink Lash Lounge will make every effort to satisfy a client’s lash wishes and troubleshoot aftercare dilemmas diligently. We are unable to offer refunds on any services we have already executed. If you experience an allergy after a service, please contact us within 24 hours of your appointment so we can remove the lashes for you.
• If you repeatedly reschedule and then cancel your appointment, your deposit will not be refunded, nor applied to future appointments.
• All retail product purchases are final sale.
